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Fresh Essays has been around since 2010, serving the academic writing needs of college and grad students in English-speaking countries. In recent years, it has added business and professional writing to its offerings. We have provided this review so that users of our site can get a clear and objective picture as they seek reliable writing services for their writing needs. We have looked at every page on the company website, read the testimonials, reviewed the sample writings FreshEssays has provided, and taken into account the comments and feedback that customers have given on the web and also on our site. This is a summary of all that we found.

FreshEssays Review by Rated by Students

Quality of the services offered - 4\5

The products and services that FreshEssays.com offers are as follows:

  • Academic writing, including essays, term/research papers, reviews, analyses, case studies, lab reports, projects and proposals, theses, and dissertations. They also provide homework help, admissions essays, and editing/proofreading services.
  • In the area of professional writing, Fresh Essays has a department of writers to craft resumes, CV’s, and cover letters, along with any other required applicant documents.
  • Business writing includes all types of copywriting for websites, blogs, social media, and marketing, as well as business plans and proposals.

While professional and business writing is a clear part of the company offerings, the bulk of the website focuses on academic writing. 

To determine quality, we relied on three factors – the testimonials on the site, the samples that are published there, and what customers have to say off-site. Here is what we discovered:

  • On-site testimonials are all quite positive, as we expected them to be.
  • Off-site comments and feedback were generally positive, although there were a few complaints about getting revisions quickly and refund issues. 
  • The samples on the website did have some issues with word usage and coherence, and resources were quite old. It would be a good idea to add more current samples that are of higher quality. 

It is also important to note that the company does provide three free revisions to every customer, and this is an important factor in being trusted. There is a revision policy on the site, and users should read it carefully. The same goes for the refund policy.

It is also important to note that there is a VIP option which is an added cost, but customers who select it state that they are pleased with the additional services and ultimate quality of their orders.

content freshessay

Writers and Customer Support Agents - 3\5

The writing “family” of Fresh Essays is handpicked from the cream of educational institutions, and the authors are examined carefully for their suitability to join. The company states that all writers are degreed and that they are from either U.S. or UK so that both of these language nuances can be accommodated. Once a writer is assigned, there is a communication portal set up between customer and writer, and that helps ensure that the end product meets customer requirements.

The customer support department is available 24/7 by chat, email, phone, or Skype. It is their job to answer questions and resolve issues, and student reviews about customer service are positive. We contacted the department with questions about products and services and did receive straight answers. 

Prices and Discounts 5\5

FreshEssays prices are broken down into four separate categories; writing from scratch, editing and proofreading, multiple-choice questions, and problem-solving. Within these categories, there are undergraduate, bachelor, professional, and admission help categories. To give an idea of the costs involved, we priced a 10-page, bachelor level essay, with a 14-day deadline, and the price came to $130 before any discount. 

FreshEssays.com discounts are done by a system of bonuses - for example, once you have placed your first order, you get a 10% bonus from your payment, which is credited to an account. You may then redeem that bonus and apply it to the next order, and so on. You can sign up to save those bonuses, or you can spend them, order by order. Discounts are 5% off for orders over $500, and 10% off for orders over $1,000. The student has to claim the rebate - it is not automatically granted.

FreshEssays coupon code is valid on placing your first order and enables you to save 7%
Their promo codes do not seem to be available.

FreshEssays reviews have noted that the discount scheme, and the way it is administered, is not the most generous of practices. Students, it seems, would prefer to get discounts on products as they are ordered, not for future use.

Payments may be made via all major credit cards. There is a secure and safe third-party processor, which is a big plus.

Additional freebies and Benefits

Free features, which are apparently worth over $30, include, free title page, reference page, formatting, and free email delivery, as well as free revisions. Free email delivery is really not a benefit – all email is free.

Do we recommend it? - Yes/No/…

Fresh Essays is legal and safe, although FreshEssays.com BBB, (Better Business Bureau) affiliation and membership are non-existent. We usually like to see this.

Customers must be prepared for added fees in order to get the highest quality possible, something college and grad students want and need. Editing, proofreading, faster services, and top-quality writers all involve extra cost. If this is something that can be afforded, then the service is certainly worthwhile.

15 customer reviews of FreshEssays.com

doesn't recommended this service

Negative: my first essay was plagiarised, then they said they can put it on my balance as ""bonus money"" for later use. then i ordered another one which was 100% plagiarised. AGAIN. this time i was so angry i argued with them for 2 hours,after that they decided to refund my money. i checked my bank statement but they didnt refund the full sum. they said that the bonus money cannot be refunded. RIDICULOUS, DODGY and ILLEGAL website. it should be closed down forever.

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doesn't recommended this service

Negative: Fresh Essays isn’t capable of writing a paper for a 1st grader. They did not complete ANYTHING for me. They are a scam! The work was not completed on time 2 weeks afer my paper was due they were asking for more time for re-writes. - wish I could upload the screenshot from the final update which was a week ago. These people are total liars. I paid EXTRA!!! to get it in 3 days, still have nothing and my due date was over a month ago. BUYER BEWARE - they are horrible!........Honestly this was my first experience with asking an online company to help with a writing assignment. I sent them a rough draft of an essay and ask them to just help make it a little better. Have them 3 days paid 85 dollars and patiently waited. Well the essay they wrote was horrible truly terrible. Broken English, sentences that weren’t actually structured properly. Verbs where nouns should be, I was shocked! Then I called and they offered to re-write it. Again, terrible sentence structure, incorrect English. The deadline was hours away and I had zip, nada , zilch from them. I called asked for a refund and they wanted another chance and said I could get it in another day. Are you kidding me? Not only do the people answering the phone not speak very good English, they obviously hire writers that are not primary English speakers. After contacting Paypal for a refund Paypal said they violated their terms but wouldn’t refund me anything. Please don’t use this site, they are a scam at best.

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doesn't recommended this service

Positive: Delicious price thanks to discounts. Pleasant supports.

Negative: I lost time due to revisions since the writer couldn't read I believe. And I still didn't get it right!

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1 comment

Kassie commented:

Their writers fail in quality and time of writing. Upsetting.

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