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BookwormLab Review by Rated by Students

BookWormLab.com – it’s a catchy title for an online writing service that has been in business for the past eight years. We wondered if the catchy title was followed up by professional high quality products and services. Possible customers may wonder as well. So, we decided to evaluate this service using the criteria that we employ for all of our writing service reviews. We studied the website itself, to see what the company offers and promises; we looked at Book Worm Lab testimonials the company has published on its site; we scoured the Internet for BookWormLab reviews, comments and feedback from customers; and finally, we ordered a research paper to assess quality and service ourselves. This EssayLabReview is the result of our investigations.

Quality of the Services Offered

In reviewing the website content, it is clear that Bookworm Lab focuses on academic writing products and services. These are offered to high school students all the way through to graduate program students, working on theses and dissertations.

To determine quality we look at several things – the quality of writing on the website itself, any sample writing that is provided, the testimonials of customers published by the company, and the comments and feedback found by customers that have been published elsewhere on the web. The final factor is the quality of the paper we ordered and our experience during the whole process. Here is a summary of quality:

  • On-site testimonials are very positive about the products they received
  • Off-site Book Worm Lab student reviews and feedback are mixed. Some customers state that the quality of writing was too far below their academic level and that resources were too “elementary” as well. Others stated that there were pretty glaring grammar errors that they needed to correct themselves.
  • Our experience was mixed as well. We found composition errors and, while we asked for reputable journal articles as resources, we got one article from The Inquirer, which is a low-level gossip publication – it would never be acceptable to an American instructor or professor.

Writers and Customer Support Agents

We could not find any information about the qualifications or the employment process of the company’s writers. The site states only that they are highly qualified. We decided to read what the site is calling “samples,” to see if we could get a better “feel” for the writers’ expertise and overall composition. Most of the samples were not samples, but more advertising for the company. One sample was a case study on Wells Fargo which we have seen on several other websites already, and it is only 5 paragraphs long. Case studies are complex pieces of research and writing that are often as long as 20+ pages.

There is a blog on the site, but the last entry was in the fall of 2013.

Customer support agents do respond to phone calls and chats, especially during the ordering and payment process. When asked detailed questions about specific pieces of writing or writers, however, they are unable to respond. We were told to simply complete the order form and discuss things later with our writer.

We should also state that we could find no Bookwormlab.com BBB membership or rating.

Prices and Discounts

BookWormLab prices are quite high. There are no Bookwormlab.com discounts published anywhere on the site; however, when we completed he order form for our research paper, we did notice a field for a BookWormLab coupon code. We contacted customer support and asked about a discount for new customers. We were told that there were Book Worm Lab promo codes available if customers asked. We were given one which brought our 8-page essay with a 7-day deadline down from $241.60 to $194.40. Still, that price is high for the industry.

Payments are made through PayPal (recommended) or by debit/credit card. Appropriate security is in place so we can say that Book Worm Lab is safe.


content bookwormlab

Additional Freebies and Benefits

We found no free pages and no special benefits other than we would have confidential service and free revisions. This was disappointing considering the pricing.  

Do We Recommend This Company?

There are definitely issues with writing quality, and customers will probably have to ask for revisions. And the pricing is quite high. Overall, we give a Bookworlab.com rating of “Fair.” Students will receive higher quality and better pricing elsewhere.

13 customer reviews of BookWormLab.com

doesn't recommended this service

Positive: Acceptable quality

Negative: I was satisfied with the quality of the paper I ordered. There were not so many mistakes as I expected but the support was really-really bad. They didn`t answer me for hours! Wouldn`t recommend.

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doesn't recommended this service

Positive: Nice discounts.

Negative: I liked the discounts offered by the website and decided to order an essay. The service was friendly but completely useless. I needed my essay written as quickly as possible but instead of a few hours it took them a few days to finish it.

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doesn't recommended this service

Negative: Even if promised - doesn`t mean guaranteed. No moneyback for me. Asking for a full revision due to the plagiarism case in college I expected to get at least half of the sum back, but nope, not a single penny. According to them I plagiarized my paper myself, and also, according to them, the paper that was accused of plagiarism wasn`t written by them. I guess I`m about to sue them!

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Bobby commented:

Probably I will look for some other writing company. This one is not always able to deliver papers in time. Don't want to risk.

Arnie commented:

This writing service neglect their customers wishes and requirements! This is a big problem, because I found a lot of things I would change in the research paper I ordered!

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