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Custom Writing Review by Rated by Students

Custom-Writing.org is rather a middle-aged online writing company, having been in business for 10 years. And having been in the industry for that long, it has had the opportunity to develop its business model and to refine it academic writing services to university students. This Custom-Writing review has been produced for the benefit of undergrad and grad students who are considering using an essay writing service. It is a part of our ongoing efforts to always add to our reviews, so that customers can more wisely choose the writing companies with which they will feel comfortable. Our investigation includes a full study of the website information and content, the Custom-Writing testimonials the company publishes, Custom-Writing student reviews we find in other places, and the personal experience we have had through the ordering of a writing product, impersonating a student. We can offer students the following summary of our findings.

Quality of the Services Offered

Custom-Writing offers only academic writing products and services and offers those to students from high school forward, through graduate and professional schools. According to the site, students may order writing products in every imaginable subject field, and all are list on the order form drop down menu. The same goes for type of product. In another drop down menu, student are given choices of just about any type of assignment that any instructor or professor could possible give. Our Custom-Writing review can definitely state that the ranges of products and services are comprehensive. In this respect, then, quality of services is high.

Quality of products can only be gauged by the products themselves, but we can certainly get hints in other places too. For example, Custom-writing provides sample essays and papers which potential customers can review for quality. We did just that. We reviewed a paper on Immigration first. While it was formatted nicely and was a good length for a college level paper, getting to that length meant that the author repeated him/herself over and over again, just in different words.  As well, there were instances of incorrect word usage and grammar errors which lead us to believe that a non-native English speaker may have written it. There was also a business case study of IKEA – a case study we have seen on other websites. We are not certain who the original author might have been.

On-site testimonials are favorable, as expected. We found both favorable and unfavorable Custom-Writing reviews in other places on the web. Unfavorable reviews state poor writing quality and resources most often. Some students had difficulties getting revision accomplished.

The paper we ordered suffered from some of the same grammar and word usage issues that we found in the site examples.

Another factor for us in service quality is membership in the Better Business Bureau. We could find no evidence of a Custom-writing.com BBB membership.

Writers and Customer Support Agents

Very little information is available about the site writers except that they all hold Master’s and Ph.D. degrees from great English=speaking universities in the U.S. and the UK.

We contact customer support agents both by phone and live chat, asking detailed questions about specific types of writing. They were able to give us general information but could not respond to deeper questions. Still they were pleasant as they told us to complete the order form and to speak to our assigned writer about the other questions we had.

Prices and Discounts

Talk about sticker shock! Custom-Writing prices are about the highest we have seen in the industry. Without adding any of the additional fee-based options, our 8-page paper order, due in 7 days, came to $287.92. Even with Custom-Writing.com discounts to new customers, the price only came down to $231.92. If we selected the Platinum package for our paper, the price would have been $719.80.

We received a Custom-Writing coupon code for our new customer discount that was advertised all over the site. Another link took us to other discount plans. Students can get anywhere from 3 – 15% discounts for products if they will write positive reviews and post them on Site Jabber, Trust Pilot and Facebook. Once they show proof of the posting, they will receive Custom-Writing promo codes to lower their products costs.  There are also discount as total accumulation of ordered pages increase.

content custom-writing

Additional Freebies and Benefits

The company offers the standard free pages that other sites offer, and guarantees confidentiality and secure payment. There are no additional benefits that would justify the prices, in our opinion. However, we can state that Custom-Writing is safe to use.

Do We Recommend It?

Given that product quality is only “fair,” and that pricing is so high, we do not recommend this service. Further, offering discounts for good reviews on the web is rather like bribing students and skews the objectivity of the total picture of the company. Overall, we give a Custom-Writing.org rating of “Fair.”

18 customer reviews of Custom-Writing.org

doesn't recommended this service

Positive: ??

Negative: The customer service did not even listen to what I actually wanted and they gave me some standardized document which was really not what I wanted. I asked for my money and they said we cannot do that. Bad experience.

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doesn't recommended this service

Positive: not for this one

Negative: STAY AWAY!!! I have used several times and the work is typically lackluster by somewhat acceptable when in a pinch. However, this last time I placed an order with a 5 day timeline. At the 5day mark they told me that no one had even been assigned the paper and if I granted an extension they would be able to find someone. I granted another 3 days. They never found anyone, started the assignment, and did not inform me that this was the case. I asked for a refund so that I could go with another company and they said I would have to wait up to 14 days for a refund. DO NOT USE. They are NOT worth the money and the customer service is TERRIBLE!!!"

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doesn't recommended this service

Negative: I needed to have my coursework proofread. And they didn`t even manage to do it. They delivered my text back without any changes. I have troubles with grammar, and it seems that they missed every single mistake I made. Not recommended unless you have too much money to waste.

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