FreshEssays.com

Fresh Essays has been around since 2010, serving the academic writing needs of college and grad students in English-speaking countries. In recent years, it has added business and professional writing to its offerings. We have provided this review so that users of our site can get a clear and objective picture as they seek reliable writing services for their writing needs. We have looked at every page on the company website, read the testimonials, reviewed the sample writings FreshEssays has provided, and taken into account the comments and feedback that customers have given on the web and also on our site. This is a summary of all that we found.

Quality of the services offered - 4\5

The products and services that FreshEssays.com offers are as follows:

While professional and business writing is a clear part of the company offerings, the bulk of the website focuses on academic writing. 

To determine quality, we relied on three factors – the testimonials on the site, the samples that are published there, and what customers have to say off-site. Here is what we discovered:

It is also important to note that the company does provide three free revisions to every customer, and this is an important factor in being trusted. There is a revision policy on the site, and users should read it carefully. The same goes for the refund policy.

It is also important to note that there is a VIP option which is an added cost, but customers who select it state that they are pleased with the additional services and ultimate quality of their orders.

Writers and Customer Support Agents - 3\5

The writing “family” of Fresh Essays is handpicked from the cream of educational institutions, and the authors are examined carefully for their suitability to join. The company states that all writers are degreed and that they are from either U.S. or UK so that both of these language nuances can be accommodated. Once a writer is assigned, there is a communication portal set up between customer and writer, and that helps ensure that the end product meets customer requirements.

The customer support department is available 24/7 by chat, email, phone, or Skype. It is their job to answer questions and resolve issues, and student reviews about customer service are positive. We contacted the department with questions about products and services and did receive straight answers. 

Prices and Discounts 5\5

FreshEssays prices are broken down into four separate categories; writing from scratch, editing and proofreading, multiple-choice questions, and problem-solving. Within these categories, there are undergraduate, bachelor, professional, and admission help categories. To give an idea of the costs involved, we priced a 10-page, bachelor level essay, with a 14-day deadline, and the price came to $130 before any discount. 

FreshEssays.com discounts are done by a system of bonuses - for example, once you have placed your first order, you get a 10% bonus from your payment, which is credited to an account. You may then redeem that bonus and apply it to the next order, and so on. You can sign up to save those bonuses, or you can spend them, order by order. Discounts are 5% off for orders over $500, and 10% off for orders over $1,000. The student has to claim the rebate - it is not automatically granted.

FreshEssays coupon code is valid on placing your first order and enables you to save 7%
Their promo codes do not seem to be available.

FreshEssays reviews have noted that the discount scheme, and the way it is administered, is not the most generous of practices. Students, it seems, would prefer to get discounts on products as they are ordered, not for future use.

Payments may be made via all major credit cards. There is a secure and safe third-party processor, which is a big plus.

Additional freebies and Benefits

Free features, which are apparently worth over $30, include, free title page, reference page, formatting, and free email delivery, as well as free revisions. Free email delivery is really not a benefit – all email is free.

Do we recommend it? - Yes/No/…

Fresh Essays is legal and safe, although FreshEssays.com BBB, (Better Business Bureau) affiliation and membership are non-existent. We usually like to see this.

Customers must be prepared for added fees in order to get the highest quality possible, something college and grad students want and need. Editing, proofreading, faster services, and top-quality writers all involve extra cost. If this is something that can be afforded, then the service is certainly worthwhile.