MyMathGenius.com

MyMathGenius.com has been in the business of completing math work for students since 2005. We have received some requests from students for a complete MyMathGenius review, because some of them have had issues with the products they have received. In completing this review, we tried to follow the same criteria that we do for all of our reviews – a study of all of the website content, My Math Genius testimonials, information about their professional staff, samples, and MyMathGenius reviews that have been submitted to us or that other customers have posted elsewhere on the web. What follows is our evaluation.

Quality of Services Offered

The business model of My Math Genius is much the same as the writing services we review. Students place order for math homework assignments, test-taking, and problem solutions. A “math genius” is then assigned who is supposed to have the degree and expertise to complete the order. When the order is completed, the student approves it and then downloads it for his own use.

Because this company offers such a narrow area of help, quality can only be determined by the satisfaction of the student customers. We have therefore relied on both My Math Genius student reviews and our own experience in ordering a college algebra assignment.

The feedback from students and our own assessment were essentially the same.

While both students and we were able to get our assignments completed on time, we were not provided the step-by-steep solutions that we were promised. We were able to contact our “math geniuses” to ask for further explanations, but response was slow and still not satisfactory. This may be because the math “experts” are assuming that we have more understanding than we did.

Our major complaint with the quality is not the problem solutions, but, rather, explanations that we can actually understand.

Writers and customer Support Agents

Obviously, there are no writers for this company there are mathematicians who take on assignments, problems, projects, and tests and complete them for students from high school through graduate coursework.

Customer support agents are available via phone or by leaving a message on the website. We did speak with a couple of agents by phone, but they were difficult to understand, as they were obviously foreign nationals whose English was less than stellar. The same held true for ou “expert,” and it was difficult to communicate effectively.

Pricing and Discounts

There is not set pricing for orders, although there is a basic pricing chart to give customers a general idea. MyMathGenius prices begin at approximately $39.95 per problem solution, and pricing is based upon complexity and deadline requirements. A final price cannot be given to a customer until that customer provides all of the details of the order.

In terms of MyMathGeniur.com discounts, customers should not look for My Math Genius promo codes for first-time customers. Instead, there is a discount program based upon referrals. When a customer refers another, both receive a 15% discount on the first or next order. If more than three customer referrals are made, then a permanent 33% discount applies for the referring customer. When this happens, a customer will get a MyMathGenius coupon code to use when placing an order.

Additional Freebies and Features

We could find no specific freebies. N terms of features, there is a library of problem solutions, categorized by course, and a student can even perform a search for a type of problem and its solution. This can be helpful if a student can find the same type of problem he is struggling with.

Conclusion

There is no MyMathGenius.com BBB membership, and there should be.

Is My Math Genius safe? Yes, it is. Its payment process is secure, and it does protect customer confidentiality by policy.

The issue that students have relates to the solution explanations. If they don’t understand how a solution was achieved, they will not be able to move forward in their own coursework. Because of this, we are providing a MymathGenius.com rating of “Fair.”